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I cashed my paycheck on my lunch break today and filled out the Swift Pay form. The grey one. The woman I spoke to yesterday said something about a grey form, so I didn't pay any attention to the name of the document I was completing, just the color. It wouldn't work, so I called Sprint to verify that my account number was right and such. They said it was.
"Are we using the right form? This is Swift Pay." The cashier asked after I returned to the counter.
"Oh." I said. "I don't know. I thought they said something about 'quick', but they also said the right form was grey."
"Well, try filling out a Quick Collect form."
I did. The information it asked for made more sense, and all seemed to be going well until they got to the city code. The girl I spoke to on the phone told me that the city code was 'Sprint'.
When the girl behind the counter punched in 'Sprint' as the city code, the only option that appeared was 'Sprint Long Distance'. I have Sprint PCS cell phone service, so my account number was rejected. I called Sprint for the third time in less than an hour. This time I asked to speak to a supervisor.
I explained my situation and asked if he could just extend the shut-off date by a few days to allow time for my money order to be received and processed, and he obliged. Well, more or less. He applied a temporary credit to my account for $35, more than enough to cover the past due balance. It is invalidated in ten days, so I have that long for my money order to get there.
This made me very happy, as it was looking like the fee for sending with Western Union would be upwards of $20. I'll be putting that $75 down on my camera tomorrow.
Don't forget to see what's new on my photo blog and Party In My Pants!